SHOP POLICIES
Here’s a sample of shop policies for your small business that covers payment, personalized orders, shipping, and lead times:
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**Shop Policies**
**1. Payment**
- All orders must be paid in full before production begins. This includes personalized and custom orders.
- We accept credit/debit cards, Venmo, cash.
**2. Personalized Orders**
- Personalized orders require 7 to 10 business days for processing before they are shipped.
- Please double-check all personalization details (e.g., names, dates, colors) when placing your order. We are not responsible for errors due to incorrect information provided by the customer.
- Due to the nature of personalized products, they are non-refundable and non-exchangeable.
**3. Shipping**
- Standard shipping is based on item weight.
- A local drop-off option is available for $2.00.
- We ship orders via USPS, and you will receive a tracking number once your order has been shipped.
- Please ensure your shipping address is correct. We are not responsible for items delivered to an incorrect address provided by the customer.
**4. Processing & Delivery Times**
- Non-personalized orders typically ship or will be ready for pickup within 3-5 business days.
- Personalized orders will ship or be ready for pickup within 7 to 10 business days.
- Delivery times may vary based on your location and the shipping method selected.
**5. Cancellations & Changes**
- Orders may be canceled within 24 hours of purchase. After 24 hours, cancellations may not be possible, especially for personalized items.
- If you need to make changes to your order, please contact us immediately. We cannot guarantee changes once production has started.
**6. Returns & Exchanges**
- We do not accept returns or exchanges on personalized items unless they arrive damaged or defective. Please contact us within 7 days of receiving your order if there is an issue.
**7. Contact Information**
- If you have any questions or concerns regarding your order, please contact us at sunkisseddaisydesigns@gmail.com
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**Shop Policies**
**1. Payment**
- All orders must be paid in full before production begins. This includes personalized and custom orders.
- We accept credit/debit cards, Venmo, cash.
**2. Personalized Orders**
- Personalized orders require 7 to 10 business days for processing before they are shipped.
- Please double-check all personalization details (e.g., names, dates, colors) when placing your order. We are not responsible for errors due to incorrect information provided by the customer.
- Due to the nature of personalized products, they are non-refundable and non-exchangeable.
**3. Shipping**
- Standard shipping is based on item weight.
- A local drop-off option is available for $2.00.
- We ship orders via USPS, and you will receive a tracking number once your order has been shipped.
- Please ensure your shipping address is correct. We are not responsible for items delivered to an incorrect address provided by the customer.
**4. Processing & Delivery Times**
- Non-personalized orders typically ship or will be ready for pickup within 3-5 business days.
- Personalized orders will ship or be ready for pickup within 7 to 10 business days.
- Delivery times may vary based on your location and the shipping method selected.
**5. Cancellations & Changes**
- Orders may be canceled within 24 hours of purchase. After 24 hours, cancellations may not be possible, especially for personalized items.
- If you need to make changes to your order, please contact us immediately. We cannot guarantee changes once production has started.
**6. Returns & Exchanges**
- We do not accept returns or exchanges on personalized items unless they arrive damaged or defective. Please contact us within 7 days of receiving your order if there is an issue.
**7. Contact Information**
- If you have any questions or concerns regarding your order, please contact us at sunkisseddaisydesigns@gmail.com
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